Blog Post
Simple ways to improve your communication skills
Verbal (and non-verbal) communication is one of the most powerful tools we have as human beings; it is the main instrument we use to create and shape relationships with others. It is a skill that, although partly inborn, must be nurtured to be mastered. Yet, we put little emphasis on its significance, dedicating only a small amount of effort to improving it. For instance, we are often taught how to speak appropriately and express ourselves formally in school, but we are rarely guided on effectively communicating with others to foster harmony between the parties involved.
HBC would like to invite you to proactively revisit the way you communicate with others by reflecting on the following main points:
Do you listen enough?
The fundamental role of listening to others has been stressed so often that we are aware we are not saying anything new. However, it still deserves to be mentioned first in our list to remind you to practice active listening. In addition, we'd like to encourage you to go deeper with your thinking about it: am I listening to be polite or because I genuinely care about what the other person has to say? Am I focused on what my interlocutor says, or am I distracted by my thoughts? Can I let the speaker finish before interrupting, even if what I have to say is perceived as important?
Are you relevant?
We often tend to provide more or less information than what is actually required. Especially when it comes to sharing additional details, we believe that we are contributing positively to the interaction. Sometimes it might be, but it is rarely the case. Staying relevant helps develop clear and straightforward communication. On the other hand, adding too much information can confuse the listener, who can potentially be overloaded with data and miss the salient point you are trying to highlight.
Are you open to counterarguments?
Ideally, one should argue by starting from a thesis/hypothesis, stating one's reasons clearly, and providing evidence for the claims advanced. However, even following a solid argument structure, the interlocutor might be ready with a counterargument. Do you take it positively or perceive it as a threat? Many of us are used to having static conversations that aim to prove one's point. Instead, it would be ideal to approach a discussion with a growth mindset, being open to learning and challenging one's viewpoint.
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